Frequently asked questions

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Managing Your Loan

What are my payment options?

BondSure facilitates regular repayments by Direct Debit from your bank account. Your upfront fees are paid via credit card at the time your contract is agreed to.

Can I change my repayments?

Yes. BondSure understands that as life moves on, so may your pay day. BondSure offers fortnightly or monthly direct debits and you can change your repayment frequency or the day of the week your repayments are debited by simply calling one of our friendly team members.

What should I do if I can't make a repayment?

Part of the BondSure service is that you’ll receive SMS reminders when your repayments are due so you’ll never be caught off guard.

If you need to reschedule your repayment, please contact us as soon as possible. The quicker you let us know, the faster we can make alternative arrangements to get you back on track.

If you do happen to dishonour on a repayment, simply call one of our friendly team members to arrange for the payment to be caught up. If payments aren’t caught up, our collections team will be forced to take necessary action.

Can I pay out my loan early?

Absolutely! When you would like to payout your loan, simply give one of our friendly team members a call and we can organise for the balance of your loan to be direct debited on the date of your choice.

Seen enough?
June 2, 2017
Michael Wood on Your Property Empire, Sky Business
Michael Wood on Your Property Empire

BondSure’s founder Michael Wood appeared on Your Property Empire hosted by Chris Gray on Sky News Business Channel on 29th May 2017 to discuss BondSure’s Rental Bond Loans and Rental Bond Insurance which is an Australian first. Video Transcription Chris Gray: Moving home could be a very costly exercise, especially if you’re renting and you […]

May 24, 2017
Starting a Tenancy in NSW?

As a new tenant in New South Wales, you have rights under the Residential Tenancies Act 2010 and Residential Tenancies Act Regulation 2010. Wondering what that means for you? You’ve come to the right place! This blog post explains NSW laws about starting a tenancy. It covers information about different types of tenancy agreements, additional […]

May 24, 2017
New Tenant Checklist – NSW

Ready to start a tenancy in New South Wales? At the start of your tenancy, there’s a number of things that you should be given that are there to protect you when you enter into a lease agreement. You’re committing to a legally binding contract and there won’t be a cooling-off period, so you’ll definitely […]