Frequently asked questionsNeed to know more?
Managing Your Loan
What are my payment options?
BondSure facilitates regular repayments by Direct Debit from your bank account. Your upfront fees are paid via credit card at the time your contract is agreed to.
Can I change my repayments?
Yes. BondSure understands that as life moves on, so may your pay day. BondSure offers fortnightly or monthly direct debits and you can change your repayment frequency or the day of the week your repayments are debited by simply calling one of our friendly team members.
What should I do if I can't make a repayment?
Part of the BondSure service is that you’ll receive SMS reminders when your repayments are due so you’ll never be caught off guard.
If you need to reschedule your repayment, please contact us as soon as possible. The quicker you let us know, the faster we can make alternative arrangements to get you back on track.
If you do happen to dishonour on a repayment, simply call one of our friendly team members to arrange for the payment to be caught up. If payments aren’t caught up, our collections team will be forced to take necessary action.
Can I pay out my loan early?
Absolutely! When you would like to payout your loan, simply give one of our friendly team members a call and we can organise for the balance of your loan to be direct debited on the date of your choice.